Financial Services

Never has the industry undergone such profound changes. Today’s uncertain economy, crucial regulatory and funding challenges, and the volatile nature of innovations and customer behavior mean that financial services have hit a critical point. Banking and insurance transformation has been further accelerated by new competitors and technology-led disruption of financial services. And tomorrow? The main question will be how fast and how far the industry will evolve. After all, this is not the first time change has been heralded in the financial services sector, with little impact on customer and service provider behavior.

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